Non-custom orders processed and shipped out within 24 business hours of purchase (Public Holidays / Weekends excluded).

Custom orders, personalized and made-to-order, are processed within 24 business hours of purchase (Public Holidays / Weekends excluded), and estimated to be shipped out in 1-2 weeks, but they may take up to 25 business days.

Non-custom and custom order shipping costs are reasonable and differ based on the delivery time of your order, and you can choose the following shipping methods when processing checkout. All shipping methods are trackable.

Above shipping methods are available in the following countries, other countries do not ship:
Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Japan, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, United States.

Free shipping applies to all Non-custom and custom order products, estimated 15-25 business days delivery. You may select your item and proceed to the checkout page. Upon entering your delivery details, it will auto-calculate the delivery charges based on your given address without the need for payment or registration.

SHIPPING DOES NOT INCLUDE YOUR COUNTRY'S IMPORT DUTY, CHECK BEFORE ORDERING!
Shipping globally implies that you may have to pay tariffs. All international clients are accountable for the customs fees in their respective countries. For additional details, we suggest reaching out to your local customs office.

Shipping costs include shipping tax, product prices include 0% sales tax.

After your order has been successfully completed, you will get a confirmation email. When it has been dispatched, you will receive another email with your tracking details. Kindly permit up to 24 business hours for your tracking details to be refreshed. We recommend that you register an account on our website to keep track of your order. Parcel Tracking Site: https://www.17track.net/en (It usually delays 1 - 3 days to sync the tracking information before uploading to the internet.)

We are unable to redirect orders once your order is confirmed. Therefore, please ensure you provide the correct shipping address. PLEASE DO NOT provide PO.BOX / Parcel central address, it will affect the shipping time, if you did, please contact us to change the address.
Friendly Reminder
If you do not live in a secure location, please be wise about the shipping method you chose, as standard mail couriers will not require a signature, and packages will be left at any "secure" location deemed fit to the mail carrier. We are not responsible for the incorrect address filled in by the customer. Please note that the address cannot be modified if the item has already shipped.

Kindly drop an email in the contact page if you have not received your parcel within the stipulated time frame, and we will assist you accordingly.

Shenzhen Dingdangzhi Technology Co., Ltd.
Room 503, No. 36, Zhongfang, Xiacun Community, Nanwan Street, Longgang District, Shenzhen, Guangdong, 518100, China
+86 180 6001 8030
support@wearingfelicity.com
Monday - Friday 9:00-17:00